Health assistance – online doctor and psychologist
24-hour medical helpline and access to video doctor. Talk to a doctor and psychologist, or get a discount on medical services with personal insurance at DNB.
With insurance at DNB, you get access to useful healthcare services at Dr.Dropin. Regardless of the insurance policy you have, you get benefits and healthcare from Dr.Dropin, including a discount on doctor appointments, online doctors and psychologists.
However, if you have the following personal insurance policies, you’ll enjoy even more benefits at Dr.Dropin:
- Children’s insurance
- Treatment insurance (health insurance)
- Insurance in case of critical illness
Your health benefits
Free medical helpline and video consultation
For insurance for critical illness, child and health insurance
Free consultations with psychologists
For health insurance and children over 16 with child insurance
Discounted doctor appointments
GP, psychologist, dermatologist, gynaecologist, paediatrician
Physical health supervisor
Track your health and get feedback and advice.
Consultations with a crisis psychologist
For insurance in case of critical illness
Discount on physical treatment
Physiotherapist and chiropractor
Free 24-hour medical helpline and video consultation
Get help with any questions – big and small – that you have about health, illness or injuries. Call Dr.Dropin for any questions you might have. You will be put in touch with a nurse who can help you with most things, and who will pass you on to a video call with a doctor if needed.
The medical helpline is a free service if you have children’s insurance., insurance in case of critical illness or treatment insurance. The service can be used by you, the insured party, your partner/cohabitant and children who live at home.
If you have another insurance policy with us, you’ll get a discount on doctor appointments from Dr.Dropin.
Call the 24-hour medical helpline on 21 02 55 77.
Need emergency assistance?
In case of emergency and life-saving assistance, call 113.
How the medical helpline works
With insurance at DNB, you get a discount on doctor appointments at Dr.Dropin.
Discounted doctor appointments
Medical treatment insurance, critical illness insurance or child insurance give you a free-of-charge medical helpline and video doctor. If you have another insurance policy with us, you’ll get discounts on many of the services at Dr.Dropin.
- 15% discount on video doctors, psychologists and paediatricians.
- 10% discount on general practitioners, dermatologists, gynaecologists, physiotherapists and chiropractors.
All you need to do is download the Dr.Dropin app, enter your insurance policy number in the app and you can book an appointment at a lower price.
Free consultations with psychologists
Everyone can experience difficult periods in their life. In those moments it can be helpful to talk to someone. For customers with treatment insurance, or children over the age of 16 years with child insurance, you have access to up to five free video calls per year with a psychologist at Dr.Dropin. You can use the consultation with the psychologist to talk about difficult thoughts, worry, stress or anything else that’s on your mind.
If you have another insurance policy with us, you’ll get a discount on psychologist consultations from Dr.Dropin.
Crisis psychologist in case of serious illness
Becoming seriously ill is a difficult situation to end up in and can involve tough mental burdens. It affects you, but also your family life and your partner. It’s common to experience strong reactions of stress, problems accepting what has happened and have difficulties thinking rationally. In these situations, it may be useful to talk to a psychologist who has experience dealing with reactions during a crisis.
With insurance for critical illness, the policy covers up to five psychologist hours via video at Dr.Dropin. Then you’ll get the help and support you need to handle your situation.
If you have another insurance policy with us, you’ll get a discount on psychologist consultations from Dr.Dropin.
Quick access to help from a psychologist
At Dr.Dropin, you’ll quickly get access to professional help from a psychologist.
Try the physical health tracker from Dr.Dropin and get an update on your health, exercise programme and follow-up from a health professional.
Track your physical health
How is your physical health really? Taking care of yourself can be challenging in busy everyday life. Therefore, looking after your health should be easy and accessible.
With the digital tracking tool from Dr.Dropin, when you’re insured with us, you can quickly and easily track your physical health – completely free.
Try the tracker
Easy access to a physiotherapist
Do you want more than just a digital tracker? Once you have an update on your health, you can request a video consultation with a physiotherapist to tailor a programme to safeguard your physical health. Consultation with a physiotherapist, a tailored training programme and follow-up from a healthcare professional are free during a 30-day trial period for customers with life insurance, disability insurance, treatment insurance or insurance in case of critical illness.
After the trial period, you can continue the positive trend by taking care of your own health with a 55% discounted monthly subscription to the service from Dr.Dropin.
See your customer benefits
Get rewarded for damage prevention, get discounts and more useful services.
Move your insurance policies to us
Get help bringing your insurance policies over to us and discover the benefits of having banking and insurance in one place.