AvtaleGiro and eFaktura (eInvoice)

AvtaleGiro is an agreement between you and the payee to pay your bills automatically. Once the agreement is set up, you will see the payment in your Payment summary, and the payment will be made automatically on the due date.

Set up AvtaleGiro in the online bank under Everyday banking and loans - AvtaleGiro and Digipost. You need the KID (customer ID) and account number from the payee.

Pay your bills in the normal way until you see the bill automatically in the Payment summary. This can take up to 6 weeks.

Delete an AvtaleGiro agreement under “Everyday banking and loans” and "AvtaleGiro og eFaktura (eInvoice)". Select the shortcut “Delete AvtaleGiro agreement”.

The maximum amount specifies the maximum amount the recipient can charge to your account. If the amount is higher than the maximum amount, it will be stopped.

To change the maximum amount, go to “Everyday banking and loans” - “AvtaleGiro and eFaktura (eInvoice)” - “Change AvtaleGiro agreement”.

See instructions for changing your AvtaleGiro.

There may be several reasons why the AvtaleGiro debit has not been paid.

• Insufficient funds in account
• The maximum amount of the AvtaleGiro agreement is lower than the payment and must be increased
• You have stopped the AvtaleGiro payment in the Payment summary
• You have deleted the AvtaleGiro agreement itself

If an AvtaleGiro payment has been stopped, it can be reactivated again under “Everyday banking and loans” and “Payment summary”.

If you do not want the payment to be charged to an account, you can stop the due date in the “Payment summary” under “Everyday banking and loans”. Click on the gear symbol to the right of the payment to make changes.

If the amount or due date is incorrect, you can change this under “Everyday banking and loans” and “Payment summary”.

If you wish to make a permanent change to the due date, you should contact the payee.

You will find it in the online bank under “Everyday banking and loans” and “AvtaleGiro and eFaktura (eInvoice)”. Select the shortcut “Details AvtaleGiro agreement”.

With eFaktura (eInvoice), you get your bills fully filled out directly in your online bank. eFaktura must always be confirmed in the online bank in order for the payment to be made.

With Always eFaktura, you can choose to agree to get eFaktura from all companies that offer this. In other words, you can no longer enter into an eFaktura agreement with the individual company you want to pay.

You can always create eInvoices by logging into the online bank, clicking on «Everyday banking and loans», then at the bottom, under «Pay and transfer», click on «AvtaleGiro and eFaktura (eInvoice)

You pay eFaktura (eInvoice) in the online bank under “Everyday banking and loans” and “Pay invoice”. It will then be paid on the due date you have chosen.

Yes, you can have eFaktura (eInvoice) if the payee offers AvtaleGiro in combination with eFaktura. Your bills are paid automatically, while you also have an overview of what you’re paying for via your eInvoices.

When you have paid the bill, it is stored electronically in the online bank. All paid eFaktura (eInvoice) can be found under “Everyday banking and loans” and “Issued payments”.

You can open the invoice documentation in PDF format by clicking on the blue eFaktura (eInvoice) icon behind the bill in the Payment summary. If you need a voucher for a paid invoice, you can get it under Completed Payments.

You will then receive all your bills on paper. Remember, you can also at any time easily opt out of individual issuers instead of terminating the eFaktura (eInvoice) service itself.