Developing and optimizing our products and services
IT solutions - Development, testing and security
We reuse your personal data in the development and testing of our IT solutions. We do this to ensure the quality and stability of the solutions, and protect them against damage and abuse, as well as unauthorised access and changes. Development and testing is carried out prior to the deployment of systems, and information is reused according to needs that are strictly defined by our internal systems.
We process personal data only if it would be impossible or disproportionately difficult to achieve the purpose of the testing by using anonymous data or synthetic data. Access to the test environment and personal data is strictly controlled by specialists in DNB Livsforsikring.
DNB Livsforsikring AS is responsible for the processing of your personal data in our systems.
DNB Bank ASA is responsible for the processing of your personal data in the DNB Group's shared ICT solutions and systems. Read more about this under the purpose ‘Security and incident management’ in the chapter about DNB Bank ASA under the heading ‘Why do we process your personal data and what is the legal basis?’
The purpose of the data processing is to ensure the security, development and testing of the quality and stability of our IT solutions.
We have a legitimate interest in the processing of data relating to development and testing. Our legitimate interest is to ensure the quality and stability of our IT solutions.
At an overarching level, processing of personal data is necessary to meet the statutory security requirements.
The ICT Regulations state that we must ensure the operation, maintenance, security and quality of our systems. We are obliged to carry out such testing to ensure proper deviation management, as well as to safeguard the confidentiality, integrity and accessibility of the ICT systems.
We process all types of information that we have stored about you in DNB Livsforsikring.
We store personal data used for the development and testing of our IT solutions for up to one year.
We may share your personal data with third parties, such as providers of data processing services, in order to carry out testing and development.
When we collect and process information about you, you have several rights under the data protection rules and legislation. This includes the right of access, the right to data portability, the right to rectification of any errors and the right to erasure, which means that we must, on our own initiative, delete information that is no longer necessary for the purpose of the processing. We will always consider any objections you may have to the processing of your personal data, and we will follow up any request you may make to opt out of direct marketing.
Read about how you can exercise your data protection rights on our privacy pages under ‘Your rights’.
Business development and the improvement of products and services
We reuse your personal data to analyse how our customers use our services. We use these analyses to improve and develop products and services, as well as to identify potential demand for new products and services.
The development and validation of data models is based on pseudonymised data in predefined data sets, the purpose of which is conducting strategic, insight-based business operations.
Model development is a constant process and is intended to ensure good business development decisions.
DNB Livsforsikring AS is normally responsible for the processing of your personal data.
The purpose of the data processing is to improve and develop our products and services.
We have a legitimate interest in this processing of your personal data. Our legitimate interest is to develop, build and improve business models, systems, products and services to produce and deliver reports for our benefit, and to provide a high standard of service.
- Identification data
- Contact details
- Business relations
- Relationship data
- Demographic data
- Financial data
- Digital behavioral data
We store personal data that forms part of the development of products and services for 1 year.
We share your personal data with third parties, such as providers of data processing services, in order to carry out the development
When we collect and process information about you, you have several rights under the data protection rules and legislation. This includes the right of access, the right to data portability, the right to rectification of any errors and the right to erasure, which means that we must, on our own initiative, delete information that is no longer necessary for the purpose of the processing. We will always consider any objections you may have to the processing of your personal data, and we will follow up any request you may make to opt out of direct marketing.
Read about how you can exercise your data protection rights on our privacy pages under ‘Your rights’.