We are required by the Norwegian authorities to obtain up-to-date information from our customers to confirm their identity. We are doing this now by requesting a copy of a valid proof of identity. We do this to ensure that our customers are not exposed to financial crime, and to prevent money laundering and terrorist financing. Of course, we would like this process to be as smooth as possible for our customers.
We only obtain information/documentation if it’s strictly necessary and in accordance with rules and legislation. If you’ve been contacted it’s because insufficient information or documentation has been registered for you, and we therefore need updated information.
As a bank, we have a duty to know our customers and must therefore obtain various information about them. The first step is to collect this information from the customers themselves, and we will then compare the information with, e.g., passports or other valid proof of identity and other sources. If a customer does not want to provide the information required, banks could be obliged to refuse to establish, or to terminate, the customer relationship.
The following is considered valid proof of identity: Norwegian or foreign passport Norwegian immigrant’s passport Norwegian refugee travel document
Norwegian national ID Card
EU/EØS ID card
Norwegian drivers’ licence issued after 1 January 1998
Norwegian bank card with photo ID, from a different bank.
Remember! Your proof of identity (ID) must not have expired. Bank cards must be from another bank. DNB bank cards will not be accepted.
